7o777's Privacy Policy
Protecting your personal information is our top priority. This policy describes in detail how we collect, store, and use your data.
Introduction & General Principles
7o777 ("we", "our", "platform") provides a reliable online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect from users ("you", "user") of our website, mobile platform, and related services, how we store and process it, and how we keep it secure.
By registering or using the 7o777 platform, you consent to the terms of this Privacy Policy. We may update this policy from time to time; when changes are made, the date at the top of the page will be updated, and for significant changes a notification will be sent by email.
This policy supplements our Terms & Conditions and Responsible Gaming policy and should be read together with those documents.
Our Core Commitments
- Your personal information is never sold to third parties.
- All sensitive data is protected by SSL encryption.
- Financial information is not stored outside of payment processors.
- Your account information is always under your control.
- You always retain the right to have your data deleted.
What Information We Collect
7o777 only collects information that is necessary to provide our services, manage accounts, and ensure security. We collect information in the three main categories described below.
Identity Information
Full name, date of birth, mobile number, and email address provided at registration. This is essential for verifying your age and managing your account. 7o777 only accepts members who are adults (21+).
Financial & Payment Information
Records of deposits and withdrawals, and a summary of transactions completed via bKash, Nagad, Rocket, Upay, or bank transfer. Full card numbers or PINs are not stored.
Usage & Technical Information
IP address, browser type, device information, cookies, session logs, and patterns of visits to the platform. This information is used for security, fraud prevention, and improving service quality.
2.1 How Information Is Collected
We collect information in the following ways:
- Directly provided: Through registration forms, identity verification, and support communications.
- Automated collection: Through cookies, web beacons, and server logs.
- Third parties: From payment gateways and identity verification service providers.
Purpose of Data Use
7o777 uses collected information only for specific, legitimate purposes. We process your information for the reasons described below:
3.1 Service Delivery & Account Management
Your information is used to create and secure your account, process transactions (bKash, Nagad, Rocket, Upay, or bank transfer), manage bonuses and promotions, and maintain records of deposits and withdrawals. This information is also needed to enforce the minimum deposit of ৳500 and the minimum withdrawal amount of ৳800.
3.2 Security & Fraud Prevention
Your information is used to prevent unauthorized access and fraudulent activity, detect multiple accounts, protect your account, and monitor suspicious activity.
3.3 Customer Support
Your information is needed to assist you with issues through our 24/7 live chat or email ([email protected]) and to maintain a history of your previous communications.
3.4 Meeting Legal Obligations
Your information may be used to maintain records under applicable law, respond to requests from regulatory authorities, and implement responsible gaming policies.
3.5 Service Improvement
Anonymous or aggregated data is used to analyze platform performance, resolve technical issues, and improve the user experience.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the 7o777 website. Cookies are small text files stored on your device that help us improve the quality of our service.
4.1 Types of Cookies
- Essential cookies: For maintaining login sessions and ensuring core functionality. These cannot be disabled.
- Functional cookies: For remembering language preferences, theme settings, and user preferences.
- Analytics cookies: Collect anonymous statistics to understand site usage patterns.
- Security cookies: For fraud detection and session protection.
4.2 Cookie Controls
You can disable most cookies through your browser settings. Please note that disabling essential cookies may make it impossible to log in or make transactions on 7o777. To learn more about managing cookies, visit our FAQ page.
Information Sharing & Disclosure
7o777 never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:
5.1 Service Provider Partners
Relevant information may be shared with providers of payment processing (bKash, Nagad, Rocket, Upay, or bank), identity verification, and technology infrastructure services. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
5.2 Legal Obligations
We may be required to disclose information under a court order, a lawful request from a government or regulatory authority, or applicable law. In such cases, we will not share any information beyond what is legally permitted.
5.3 Disclosure for Security Reasons
Disclosure of relevant information may be necessary to prevent fraud, abuse, or irregular use of the platform. Even in such cases, only the minimum necessary information will be shared.
Data Security Measures
We apply industry-standard technical and organizational measures to protect your information. 7o777 operates as a secure and reliable platform.
SSL/TLS Encryption
All data transfers are protected by 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are active at all times.
Access Controls
Only authorized staff can access user information, and only for specific needs.
Regular Backups
Secure data backups are maintained and regular security audits are conducted.
While we make every effort to protect your information, complete security on the internet cannot be guaranteed. It is also important that you keep your account password confidential and do not share it with others.
Data Retention Period
7o777 retains your personal information only for as long as necessary. The retention period is determined by the type and purpose of the information:
- Account information: For as long as the account is active and for as long as needed to meet applicable legal obligations after it is closed.
- Financial transaction records: Retained for the period required under financial records laws.
- Customer support communications: For a defined period after the last contact.
- Session and log data: For a limited period for security purposes.
After a request to close an account, we first fulfill our legal and financial obligations, then delete your information securely as soon as possible.
Your Rights & Options
Every user registered on 7o777 has the following rights over their personal information.
Right of Access
You can request a copy of the information we hold about you at any time.
Right to Rectification
If your information is incorrect or incomplete, contact us to have it corrected.
Right to Erasure
You may request deletion of your personal information where there is no legal obligation to retain it.
Right to Object to Processing
You have the right to object to your information being used for specific purposes.
Right to Portability
The right to receive your provided information in a structured format and transfer it elsewhere.
Restriction of Processing
You may request that processing of your information be restricted in certain circumstances.
To exercise these rights, contact us at [email protected]. We are obliged to respond to your request within a reasonable time. Identity verification may be required in some cases.
Minors & Age Verification
7o777 strictly prohibits participation by anyone under the age of 21. We apply age verification procedures at registration and collect identity information during this process.
If we find that a user is under 21, their account will be closed immediately and the relevant information will be deleted in accordance with the prescribed procedure. To learn more about responsible gaming, visit our Responsible Gaming page.
International Data Transfers
7o777's services may be processed on servers outside Bangladesh. In such cases, we ensure that transferred information is protected to the standards described in this Privacy Policy and that the receiving party has put in place appropriate data protection measures.
For international data transfers, we follow contractual safeguards, encryption, and a minimum data transfer policy.
Policy Changes & Updates
7o777 may update this Privacy Policy at any time in response to changes in its business environment, legal requirements, or services.
- For significant changes, a notification will be sent to the registered email address.
- The "Last Updated" date at the top of the page will be changed.
- For minor changes, only the date on the page will be updated.
- Continued use of the platform after an updated policy takes effect will be considered acceptance of the new policy.
We recommend that you visit this page regularly and contact our support team with any questions.
Privacy Contact
If you have any questions or complaints about this Privacy Policy, or wish to exercise your data rights, please contact us. 7o777's customer support team is available 24 hours a day, 7 days a week in both Bengali and English.
Support & Privacy Team
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